nicola bald photography
t: 0131 510 1105
tcs-photo

T&Cs

  • Terms And Conditions:

    PLEASE READ THESE TERMS & CONDITIONS BEFORE USING THE WWW.NBPHOTOS.CO.UK WEBSITE

    By using our website, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.

    You must be at least 18 years of age to use our website. By using our website you warrant and represent that you are at least 18 years of age. By ordering products and services from our website you enter into a legally binding contract, which you agree will be governed by these terms and conditions.

  • 1.    General
    1.1.
            This website is owned and operated by Nicola Bald Photography, 11 Clifton Terrace, Haymarket, Edinburgh, EH12 5DR
    1.2.        We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read these terms and conditions on each occasion you use this website.
    1.3.        The website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the internet. If we are informed of any inaccuracies in the material on the website we will try to correct them as soon as we can.

     

  • 1.4.        Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
     
    2.     Intellectual Property
    2.1.        The content of this website is protected by copyright, trademarks and other intellectual property rights.
    2.2.        You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network), or print one copy of such content for your own personal non-commercial use, provided you keep intact all and any copyright and proprietary notices.

  • 2.3.        You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on this website without written permission from us.
     
    3.     Prices
    3.1.        Prices stated are in Pounds Sterling (£) and include VAT (sales tax).

    4.     Postage and Packaging
    4.1.        The cost of postage, packaging and delivery is clearly displayed at 'checkout' for you to approve before confirming your order.
     
    5.     Makeover & Photoshoot & Portrait Vouchers
    5.1.        Vouchers are valid for 12 months from the date of purchase.

  • 5.2.       Promotion Offer Vouchers are valid for 3 months from the date of purchase. 
    5.3.        Vouchers are valid for one person, unless stated otherwise on the voucher.
    5.4.        Group bookings are limited please enquire about numbers with the studio. In the case of group bookings, the complimentary print included will be of the individual. Spectators are not permitted.
    5.5.        Packages are suitable for all ages; however, under 18s must be accompanied by their parent or legal/court-appointed guardian.
    5.6.        Please bring the relevant voucher with you to your appointment otherwise we cannot provide you with your session.
    5.7.         Additional Terms and Conditions may apply for promotional packages.

  • 6.    Voucher Cancellation & Refunds Policy
    6.1.        You have a statutory right to cancel the purchase of any voucher package within 7 working days after receipt of your voucher(s).
    6.2.        If you cancel, you will be given a full refund within 30 days of us receiving your cancellation notice.
    6.3.        To cancel please call 0131 510 1105 or email us at cancellations@nbphotos.co.uk.
     
    7.    Booking Makeovers & Photoshoots
    7.1.        Bookings can be made Monday to Friday from 9.00am – 5.30pm by telephone on 0131 510 1105. Alternatively bookings can be requested by email studio@nbphotos.co.uk 7 days a week at any time.  Booking requests made by email will be dealt with within a maximum period of 12 hours.

  • 7.2.       Appointments are available 7 days a week, unless stated otherwise on the voucher.  All dates and times are subject to availability
    7.3.        To limit non-attendance, a booking fee of £50 is required to secure your appointment.
    7.4.        The booking fee will then go against the cost of your order. 
    7.5.        The Makeover & Photo Shoot session will last for approximately half a day.  Portrait sittings, up to two hours.
    7.6.        If you arrive late you may be required to forfeit some elements of your session.
    7.7.        A maximum of 3 outfit changes are permitted during the photo shoot.
    7.8.        If you wish to reschedule your booking more than 72 hours before your appointment, we will try our best to accommodate you. In this case, a £5 administration fee will apply.

  • 7.9.        If you wish to reschedule your booking within 72 hours of your appointment, you may be required to forfeit your booking deposit to cover any losses incurred by us.
    7.10.    If you require to cancel your booking within 72 hours of your appointment, you will be required to forfeit your booking deposit to cover any losses incurred by us.

    8.     Makeover & Photoshoot Prints/Digital Images
    8.1.        You will get a personal viewing of your full photo shoot at the end of your session. You are under no obligation to purchase prints, images or any other product(s) from us.
    8.2.        Retouching, digital finishing and image effects are included in the price.
    8.3.        A full price list of our prints and products is displayed in the viewing room.

  • 8.4.        Copyright rights in the photo shoot images belong to Nicola Bald Photography.
    8.5.        If you purchase digital images on CD, the copyright rights for those images will belong to you. All images taken on the day are in compressed jpeg format. 300 dpi is sufficient to produce prints of standard photographic sizes.  Please see the ‘product’ section in www.themakeoverexperience.co.uk
    8.6.        Delivery of print orders may take approximately 21 days, however, delivery dates cannot be guaranteed.
    8.7.    Delivery of City Block, canvasses and other product orders may take approximately 4-5 weeks. The approximate date will be discussed and advised following the photo shoot, however, delivery dates cannot be guaranteed.
    8.8.        Express Print orders may be arranged at an additional fee and we will dispatch your order within 14 days.

  • 8.9.        Express Print orders for Frames may take up to 21 days to dispatch.
    8.10.       A £5.00 charge is required to cover postage and packaging for print(s) or other product(s) purchased. This fee also applies to any complimentary print(s) included in your session.
     
    9.    Makeover & Photoshoot Cancellation Policy
    9.1.        We reserve the right to cancel your session at any time by giving you written notice. If we cancel your session we shall reimburse you of any booking fee and any other money you have already paid to us.
    9.2.        If you do not complete your session on the day of your appointment, you will be asked to pay for any make-up and/or hair service that you have received at our make-up artist(s)/hairdresser(s) standard rates.

  • 9.3.        Due to our products/prints being personalised, we cannot refund or credit you for any products/prints purchased when your session is completed.

    10.  Photoshoot Health and Safety Risk Warning
    10.1.    If you have any aversion to flash photography, or any history of medical problems, such as skin allergy or epilepsy, that may affect the success of the Makeover Photo Shoot at any point, it is your responsibility to let us know in advance.
    10.2.    Whilst Nicola Bald Photography will always ensure a safe environment within the studio, it is the parent’s/guardian’s responsibility to ensure that all children are supervised and remain safe at all times to avoid danger caused by the misuse, handling or interference of equipment.

  • 11.  Photoshoot Right of Publicity
    11.1.    During your makeover or portrait session you will be asked to state on your consultation/order form whether you grant Nicola Bald Photography the right to use your pictures in advertising and promotional material. We will not share your data with any third parties.

    12.  Disputes
    12.1.   We take complaints very seriously and aim to deal with them in a fair, confidential, quick and effective way.
    12.2.    If you are unhappy about anything during your makeover or portrait session, please let our staff know on the day or write/email us using the contact details given. 
    12.3.    If you are not entirely satisfied with your images, album(s) or frame(s) when they are received, you will have 30 days to contact our studio with your concerns.

  • After 30 days administration charges may be applied to retrieve your files from our backup system.
    12.4.    These terms and conditions are governed by Scottish Law. Any disputes arising out of your use of this website are subject to the exclusive jurisdiction of the Scottish courts.